Response Times
We keep a small team on purpose so every message gets a real reply from a real person. Typical response windows:
Within 24 hours
General questions, support requests, and account-free help — the fastest way to reach us.
Feedback
Within 48 hours
Corrections, guide suggestions, broken links, and ideas for topics we should cover next.
Partnerships
Within 72 hours
Content collaborations, cross-site features, and editorial partnerships from Mac-focused teams.
Send Us a Message
Prefer email? Write to us directly at [email protected]. Otherwise, this form reaches the same inbox.
Frequently Asked Questions
Quick answers to the questions readers send us most often. If yours is not here, send us a message and we will reply personally.
No. RayLaunchMac is a pure educational site. We do not sell apps, launchers, utilities, or courses. Every guide, comparison, and reference on the site is written for free and stays free. When we mention third-party apps, we are not reselling them — we are simply pointing you to the tool that fits the workflow we are describing.
We do quarterly major updates across the entire guide library, with smaller patches whenever macOS ships a feature that changes a shortcut, menu path, or workflow we have documented. Each guide shows its last-updated date near the top, and we re-screenshot anything the latest macOS has changed visually. If you ever spot something stale, let us know and it jumps the queue.
Yes. We love hearing from readers who have found a better workflow, discovered a shortcut we missed, or caught a mistake in a published guide. Email us at [email protected] with your idea or correction. Approved contributions are credited by name (or kept anonymous on request). We cannot pay for contributions, but we can give you a prominent byline and a link.
100% free. No paywalls, no "premium" sections, no email-gated downloads, and no accounts to create. You can read every guide, bookmark it, share it, and come back to it as many times as you want. We think good Mac education should be as frictionless as the shortcuts we write about.
No — RayLaunchMac is web-only, by design. We focus on writing clear, up-to-date guides rather than building and maintaining a Mac app. The site is fast on every modern browser, works great on iPhone and iPad for reference reading, and supports dark mode out of the box. If you want quick access, we recommend adding raylaunchmac.com to your dock as a web shortcut.
Other Ways to Reach Us
Email is our primary channel because it keeps conversations in one place and makes sure nothing gets lost. For general correspondence, write to [email protected]. For legal, privacy, or data requests, the same inbox works — just put "Privacy" or "Legal" in the subject line and it will be routed accordingly.